In today's technology-driven business environment, software applications and products need to satisfy critical checkpoints, such as ease of installation, performance, compatibility, recovery after a failure, resource consumption, portability, security and reliability.
Intellilink, a leading software testing and quality assurance outsourcing services provider, offers customized testing services for all your software applications. Our team of qualified and experienced software testers can check your product on various parameters like applicability, functionality, security and scalability, to ensure that it meets quality standards and your expectations. By putting your software product or application through a rigorous, unbiased testing process, you can be confident of its caliber and performance.
We are majorly focused on software testing. We provide software testing services and build software to aid in testing. We provide world class functionality, performance, security and agile testing services. We develop software for test automation needs of two types-tools & frameworks which are off-the-shelf software or building the same as per the client needs. We can also be engaged to assess your current testing methodology and suggest improvements. This may be clubbed with the other services that we offer.
Takes just 3 quick steps to engage us for professional outsourced software testing services. We have developed a flexible yet transparent way of modeling testing projects. We offer daily/weekly/monthly/yearly models of engagement.
First step is to understand your context as a customer from the perspective of testing services needed, budget, required skills and so on. We can offer help right from this stage.
We cover Functional, Usability, Performance and Security aspects for Web, Desktop & Mobile apps with formal, exploratory testing as well as automated frameworks.
Intellilink would engage in planning, designing, execution and reporting activities related to testing of your software. By helping you in finding bugs as well suggesting product improvements, we help you in delivering high quality software to your end customers/users.
For seamless work processes every organization today has to ensure that its underlying IT systems is a well-oiled machine. With the increased regulations, project constraints and demand for higher quality objectives, employing a proven system for testing and quality assurance has become increasingly important in today's market.
Intellilink is well-resourced to provide you with a suite of testing services ranging from performance to interoperability testing, our deep insight and compliance can help you cut your overall costs and gain better clarity of your product, which can potentially eliminate defects and budget slips.
We have been working in the software testing outsourcing industry for many years. Our end goal is to work with our clients to test their software and ultimately raise its quality. Over the years in working with our clients, we've developed some best practices that our clients expect and that we'd like to share:
Outsourcing testing demands an unambiguous work scope. If your client doesn't provide them, then you must clarify the requirements and write them down. Don't wait; make it easy for the client to work with you. Both sides should review the scope frequently to check whether there are any conflicts or ambiguities.
Become a part of the client 's team, not a distant add-on. Know who the players are, what their habits are, and their development schedule so that you can fit yourself into their processes. Harmonize with the development team, keep in step with their rhythm, and adopt their vision.
For example, let 's assume that the developers work in the US and the testers work in Europe. After developers in America accomplish their work for the day, they can release their build to testers in Europe for testing whose day begins hours later. Use the time intersection to communicate while using your clients ' down time to get lots of work done and show them the results when they come in the next day.
Timely communication is required when outsourcing testing to avoid information asymmetry. Many tools can be used like instant messaging (Google Talk, MSN), email or SMS, shared documents and dashboards, issue tracking systems, configuration management tools, screen sharing, etc. Both sides should agree on the communication channels before the project starts.
English is the international language of business. Many times, English is the second language for both the customer and the outsourcing team. This can be a challenge when communicating over email frequently. Smooth and effective communication between the client and the outsourced QA team is one of the most important factors for project success. Make sure your communication is concise, complete, and accurate.
Companies have their own workflow and processes. As an outsourcing company, we follow our clients ' QA processes, so it requires flexible teams to provide service for them. The outsourced testing team should have the ability to learn new workflows and processes very quickly, and be able to adapt to a new work style when working with a new client.
Be the expert in the area that the client expects you to be the experts-QA and testing. Be or become a domain expert, e.g. financial software. Emphasize your knowledge and ability to apply that knowledge to thoroughly test your client 's product. And last but not least, become an expert in the client 's specific application.
Your client is outsourcing to you because you can provide a service in a more cost effective way than if they did it themselves. Or maybe you are providing expertise that is too costly to hire and bring in-house. Understanding the particular situation for each of your clients will provide a guide for you to know if you are pricing yourself out of a job, or if there is a wider scope of services for you to provide.
Although this is implied in most of the items on this list, it can 't be over emphasized. Communicate with a purpose. Don 't just inundate your customer with information. Communication must be selective. Make sure the right information and analysis goes to the right person. A developer may appreciate lots of technical detail whereas the development manager wants schedule information.
Not enough visibility with key managers in your client 's company can be disastrous because you want your value seen throughout the client. As only part of the testing team, it may be difficult to attain greater visibility. First, you need to identify key managers and then give them periodic updates, statuses and results (especially if they are good!). Visit the client and make it a point to see and talk to those key managers, even if it is only for a few minutes.
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